This Privacy Policy explains how Foshan Hong Sui Xiang Furniture Co., Ltd., trading as Lenatees Furniture (“Lenatees”, “we”, “us” or “our”), handles personal information collected through lenatees-furniture.com, enquiry forms, email, WhatsApp and related business communications.
Lenatees operates a B2B furniture website for importers, designers, contractors and project buyers. We use the information you provide primarily to answer enquiries, assess product requirements, prepare quotations and coordinate orders.
This policy applies to website visitors and business contacts. It does not replace any privacy terms agreed separately in a contract.
01 · Scope
Who is responsible for your information?
For information collected through this website and direct business enquiries, the responsible company is Foshan Hong Sui Xiang Furniture Co., Ltd., trading as Lenatees Furniture.
Business address: No. 10 Xihe Road, Huaxi, Longjiang Town, Shunde District, Foshan City, Guangdong Province, China.
Privacy contact: suiying@lenatees.com · +86 138 2349 4762
02 · Collection
What information may Lenatees collect?
Enquiry and contact information
Your name, company, business email, telephone or WhatsApp number, country, city and preferred contact method.
Project and product information
Furniture categories, quantities, dimensions, materials, target delivery date, destination, budget context, drawings, BOQ files, reference images and specifications you submit.
Communication and order records
Emails, form submissions, quotation discussions, approvals, shipping details and other records needed when an enquiry develops into a business relationship.
Website and technical information
IP address, browser and device type, operating system, referring page, pages viewed, timestamps, cookie identifiers and approximate region derived from network information.
03 · Purpose
How and why do we use personal information?
- Respond to enquiries and prepare quotations: to understand the product, quantity, specification, destination and schedule you request.
- Take pre-contract and contract steps: to coordinate samples, approvals, production, inspection, payment records, packing, logistics and after-sales communication where an order proceeds.
- Operate and improve the website: to understand site usage, diagnose errors, maintain performance and improve the relevance of content and forms.
- Protect the website and business: to prevent spam, fraud, abuse, security incidents and unlawful activity.
- Meet legal obligations: to maintain records and respond to valid legal, regulatory, tax, customs or law-enforcement requirements.
- Send marketing where permitted: to share relevant product or company updates when consent is required and has been provided, or where another lawful basis applies. You may opt out of marketing communications at any time.
Depending on your location and the activity involved, processing may be based on consent, steps requested before entering a contract, performance of a contract, compliance with law, or legitimate interests such as responding to B2B enquiries, maintaining security and improving our website.
04 · Website technology
Cookies, analytics and external communication tools
Cookies are small files or identifiers stored by a browser. The website may use necessary cookies for security, language preferences, form operation and other core functions.
The website also uses Google website-measurement technology to understand aggregate traffic and page usage. Depending on configuration and consent choices, analytics data can include browser and device information, session activity, approximate location and identifiers stored in first-party cookies.
You can manage cookies through available consent controls and your browser settings. Blocking some necessary cookies may affect language selection, forms or other website functions.
If you choose a WhatsApp link or send a message through WhatsApp, your interaction is handled by WhatsApp under its own terms and privacy practices. Visiting other linked platforms, including YouTube or Instagram, may also allow those services to collect information under their own policies.
For more information, see the Google Privacy Policy et WhatsApp Privacy Policy.
05 · Disclosure
When may information be shared?
We share personal information only when reasonably necessary for the purposes described in this policy. Recipients may include:
- Website and technology providers that support hosting, security, caching, forms, email delivery, analytics and site maintenance.
- Communication platforms when you choose to contact us through services such as WhatsApp.
- Production, inspection, logistics or professional service providers when information is needed to assess or fulfil a requested project, order or legal obligation.
- Authorities or other parties when disclosure is required by applicable law, a valid legal process, or reasonably necessary to protect rights, safety and security.
- A successor organisation if all or part of the business is reorganised, transferred, merged or acquired, subject to applicable legal requirements.
Service providers should receive only the information reasonably needed for their function. Links to third-party websites do not make Lenatees responsible for those parties’ independent privacy practices.
06 · International activity
International processing and data retention
International processing
Lenatees is located in China and works with international buyers and service providers. Information submitted through the website may therefore be processed in China and in other countries where our technology, communication, professional or logistics providers operate.
Privacy laws in those locations may differ from the laws in your country. Where applicable law requires a transfer mechanism or other safeguard, we take reasonable steps to use an appropriate mechanism.
Retention
We keep enquiry and communication records for as long as reasonably necessary to answer the request, maintain business continuity, protect legal interests and comply with recordkeeping obligations.
If an enquiry becomes an order, related commercial, logistics, accounting and contract records may be retained for the period required by applicable law and legitimate business needs.
Analytics and cookie information follows the settings and retention controls of the relevant service. Information that is no longer needed should be deleted or anonymised where reasonably practicable.
07 · Your choices
What privacy rights can you exercise?
Depending on the law that applies to you, you may have the right to request access to personal information, correct inaccurate information, request deletion, restrict or object to certain processing, receive a portable copy, withdraw consent, or complain to a competent data-protection authority.
To make a request, email suiying@lenatees.com with the subject line “Privacy Request” and describe the request and the communication or enquiry it relates to.
We may ask for information reasonably necessary to verify identity and protect information from unauthorised disclosure. Requests are handled within the period required by applicable law, subject to lawful exceptions and recordkeeping duties.
You may unsubscribe from marketing emails using an unsubscribe option where provided or by contacting us. You can also control cookies through your browser and available website consent controls.
08 · Protection
Security, children and policy updates
Information security
We use reasonable technical and organisational measures intended to protect information against unauthorised access, alteration, loss or misuse. No internet transmission or storage system can be guaranteed to be completely secure, so please use appropriate care when choosing what to submit.
Children
This website is intended for business users and is not directed to children. We do not knowingly request personal information from children through our B2B enquiry process. If you believe a child has submitted personal information, contact us so the matter can be reviewed.
Updates to this policy
We may update this policy when website functions, service providers, business processes or legal requirements change. The “Last updated” date at the top identifies the current version. Material changes may also be communicated through the website where appropriate.
09 · Contact
How can you contact Lenatees about privacy?
For questions about this policy or a request concerning personal information, use the contact details below. Please do not include passwords, payment-card details or unrelated sensitive information in the message.
Email and telephone
Business address
No. 10 Xihe Road, Huaxi, Longjiang Town, Shunde District, Foshan City, Guangdong Province, ChinaPrivacy Policy FAQs
What personal data does Lenatees collect?
Lenatees may collect business contact details, company information, project requirements, drawings, BOQ files, reference images and communication records that you choose to submit. The website may also collect IP address, browser and device information, referring pages, page activity, cookie identifiers and an approximate region derived from network information.
How does Lenatees use personal data?
Personal data is used to respond to enquiries, assess furniture requirements, prepare quotations, coordinate samples or orders, operate and improve the website, prevent abuse, maintain business records and comply with applicable legal obligations. Marketing communications are sent only where permitted, and recipients may opt out.
How does Lenatees use cookies?
The website may use necessary cookies for security, language preferences and form operation, as well as Google website-measurement technology to understand aggregate traffic and page usage. Visitors can manage cookies through available consent controls and browser settings, although blocking necessary cookies may affect website functions.
Does Lenatees share personal data with third parties?
Information may be shared when reasonably necessary with providers that support website hosting, security, forms, email, analytics and communications, or with production, inspection, logistics and professional providers involved in a requested project or order. Disclosure may also occur when required by law or during a business reorganisation.
What privacy rights can a user exercise?
Depending on applicable law, a user may request access, correction, deletion, restriction, objection or portability, withdraw consent, or complain to a competent data-protection authority. Lenatees may request information reasonably necessary to verify identity before completing a request.
How long does Lenatees retain personal data?
Enquiry and communication records are kept for as long as reasonably necessary to answer the request, maintain business continuity, protect legal interests and meet recordkeeping duties. Order-related records may be kept for the period required by applicable law and legitimate business needs, while analytics data follows the settings of the relevant service.